Client Care
How a finished garment gets to you.
Everything leaves the building pressed, in a cotton dust bag, inside a rigid box. Nothing is folded into a mailer.
Hand-delivered by a salon courier. Free on orders above €2,500; €30 below that.
Two to four business days by courier in a foam-lined garment box. Free above €3,000; €25 below.
Three to seven business days, fully insured, signature required. Free above €5,000; €75 below.
Fully insured express, signature required, quoted at checkout by destination. Import duties are the buyer’s responsibility.
Bridal and evening commissions above this value ship in a foam-padded wooden travel case, included in the price.
Every garment is hand-delivered or insured-shipped. Payment is settled before dispatch.
If a date is tight, say so when you write and we will tell you what is actually possible.