Client Care

Frequently asked.

The questions that come up at almost every first measure.

Commissioning

Before you write.

How far ahead should I write?

Nine months before a wedding. For evening wear four months is comfortable. Eleven weeks is the shortest we have delivered and we do not recommend repeating it.

Can you work from a photograph?

We can read one for line and mood, but we will not copy another house’s garment. The sketches that come back will be ours.

Do I have to travel to Athens?

The first measure and the final fitting must happen in the salon. We have flown a toile to Paris for a second fitting before.

What if my size changes?

Expected and built in. Seam allowances are generous and the last fitting sits as close to the date as the pressing allows.

Can I see the cloth first?

Yes — fabric selection is its own salon visit, with eight to twelve bolts pulled to your colour before you arrive.

Do you take every commission?

No. Twelve brides a season and forty evening pieces a year is what nine pairs of hands finish properly. When the book is full it closes.

Practical

Money, time, and afterwards.

How is it paid?

Thirty per cent at the first measure, forty at the first fitting, thirty before delivery. Interest-free plans exist above €2,500.

Can it be returned?

Anything fitted in the salon cannot — it was cut for one body. Fit issues within thirty days of delivery are corrected free.

How do I clean it?

Dry-clean only, at a couture-grade specialist. Bring it back once a year for a complimentary press.

Can it be altered later?

Yes. Seam allowances are cut wide so a garment can move a size either way years afterwards.

Do you sell ready to wear?

No. Every piece is made after the order, including the ones shown in the collection.

Is there a shop?

There is a salon, by appointment. Nothing hangs on a rail waiting to be bought.

Still unanswered

Write to the salon.

Athina reads the enquiries herself, usually in the hour before opening.